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Customer Feedback

Below there are messages of thanks from some of our satisfied customers.

"I was most impressed by the rapid delivery of the item, which was well packaged and in tip top condition. I will most certainly be buying from CMS Music again, Thanks!" John Demaine, Keighley, UK

"I am totally pleased with this transaction and I take this opportunity to thank you for your excellence service. A rare thing nowadays... and well appreciated." Riccardo Ronco, London, UK

"Total Professionals... Chris & His Mates Are Doing A Fabulous Job... Super Fast Shipment... Outstanding Product... Excellent E-Mails... GEMM Should Be Proud To Have Such A Dependable Company In Their Ranks... Bloody Good Job... Cheers......." Nicholas Hartofelis, New Hampshire, USA

"I'm just e-mailing to say thanks for your fantastic service. My CD turned up this morning and it's great - CMS really is the fastest CD shop on the Net! I wish you continued success, and hope to buy more stuff from CMS soon. Cheers, thanks again." Noel Cross, Swansea, UK

"Thank you so much. I received the order. I'm very appreciative of the swift service. The condition of the CDs is excellent and I will definitely be doing more business with you in the future. Thank you again." Ann Skirvin, El Paso, Texas, USA

"Thank you very much for sending the CD I ordered. I can't believe the speed of your service. I would like to say I have tried for nearly 10 years to get this CD but have never managed it, I have always been led to believe it was obsolete. A friend gave me the address of your web site, which is now in my favourite links. So once again I just wanted to say thank you very much, and I shall be visiting your site again." Janice Winter, Northampton, UK

"I just wanted to say thank you very much for the CD, which I ordered from you on Monday and received today. I've never experienced such fast and friendly service from any other music store I've ordered from on the Web. Many thanks again - hope to do business with you again sometime, I'll certainly be checking your catalogue regularly from now on!" - Noel Cross, Swansea, UK

"I have been working away from home for 3 days, but I received my CD on Saturday morning. I couldn't believe how quickly I had received it. I am nearly always impressed with the speed of most of the transactions via Netsounds, but yours has been the quickest so far. Keep up the good work."- Phil Judge, Birmingham, UK

"Thank you very much for the Syd Barrett CD which arrived this morning - what a turnaround! Great service, cheap, and the CD is fantastic. Thanks a lot!" - Tom Oakes, Penzance, Cornwall, UK

"Thank you for the CD which I received today. May I say how pleased I am to have obtained this CD which has proved otherwise very hard to come by and with the prompt way in which my order was despatched by you. I hope to use CMS Music in future and would not hesitate to recommend it to others." - Janet Wilkinson, Sunderland, UK

"I just want to say how impressed and delighted I am with the speed of the service you have provided and the quality of the CDs, which are in faultless mint condition. I shall be back for more many times. Thank you once again. Your help and quality of service is deeply appreciated." - Alan Storey, Barry, UK

"I am truly amazed at the speed and efficiency with which my order was processed. Never before, when ordering off the net (or anywhere) have i received such a service. I will definitely be ordering again." - Bob Foster, Hyde, Cheshire, UK

"CDs arrived today! They are great! I am very glad. Packaged very carefully, Great International shipment and SUPER FAST Delivery!! Thank you very much!" - Yukihisa Okada, Tokyo, Japan

"You are the fastest mail order company I have ever come accross. I only ordered the item at 3pm and it arrived the next morning. Keep up the great service"- Matt Durrant, Hemel Hempstead, UK

"Just a quick note to thank you for your excellent service. You are both responsive and very well priced. I shall continue to use your excellent service and will have no hesitation in recommending you to friends and colleagues alike. Keep up the good work."- Karl Edwards, Cambridge, UK

"I received my Kim Wilde CD this morning (8/8/2000), just six (6) short days after my order was placed with you. Well Done! Playing it now. Thank you very very much ! After a frantic 2 months search for the CD on the net, I was glad I surfed by CMS Music. It was available and 6 days later, I am playing it. Muchas Gracias, CMS Music!"- Billy Lum, Kuala Lumpar, Malaysia

"Wow! Chris at CMS Music answered my e-mails immediately, and my CD arrived well packaged, in perfect condition, in SIX DAYS! Unbelievable, but true. CMS Music is in the U.K., and I`m in Canada...just incredible."- Mark Meschino, Toronto, Ontario, Canada

"Just wanted to let you know that I received all three orders yesterday and that everything arrived here in excellent condition. You are a fantastic e-merchant and your service is exemplary! Thanks again!" - Chuck Stoops, Walnut Creek, California

"Excellent - The best service I`ve ever seen on the net! I order a lot via Gemm. This was the second time that I ordered something by CMS MUSIC. Be sure that they are the best sellers via Gemm! They need just one day or less to charge your card and ship the music to you; I've never seen that before. You receive your parcel (well packed) 2-5 later! Very Serious. Thanks a lot, congratulations! HIGHLY RECOMMENDED" - Didier Huguenin, Switzerland

"You've done it again! Another cd single ordered by me has arrived within a week since the order was placed. What can I say? Exceptional customer service, as usual, great prices! Keep it up!"- Stephen Rule, Canberra, Australia

"Hats off to all at CMS - very well done!! My order was shipped the same day I placed it, and 5 days later it`s arrived and in my CD player!! I can`t thank you enough for your continued outstanding service and efficiency - looking forward to doing business with you again!"- Chuck Potacki, Phoenix, AZ, USA

"Thank you for your excellent service. My order for 4 CDs took only 5 days to arrive from the time it was placed."- Peter Blight, Mentone, Australia

"Wonderful service and efficiency! Received my CD in a little under a week at the peak of the Christmas mailing time from the UK to the States -outstanding! I highly recommend CMS!"- Chuck Potocki, Phoenix, Arizona, USA

"I just wanted to let you know that I was very pleased with my order. I can't believe it took less than a week to ship it overseas, even with the Christmas holidays clogging up the mail. The CD sounds great, and if I ever need an import CD again, yours will be the first website I visit!"- Keith Sagona, Baton Rouge, Louisiana, USA

"I just wanted to let you know how much I appreciate the amazing service provided by CMS Music. Not only do you have a great selection of merchandise, but my orders have always been shipped quickly. Keep up the good work!"- Rose Ramos, San Antonio, Texas, USA

"The service was the best I have ever gotten from an internet record dealer. Less than a week from the time I ordered to the time I received my order and the response to my e-mail was prompt and courteous. Wouldn`t hesitate to recommend CMS to anyone."- John Barone, Laurel Springs, New Jersey, USA

"Thanks for sending out the item so fast! I am truly impressed at how efficient it is to order through you guys! You can bet that I will definitely stay posted at what you have to offer! Thanks again."- Sean Fotecha, El Sobrante, California, USA

"I just got my order today that I had placed exactly a week ago. You guys are fast! Especially considering the Labor Day weekend. You had exactly what I was looking for plus stuff I never knew existed. Next time I need some hard-to-find music, I know exactly where I'll be stopping first. Truly a pleasure to do business with." - Joe Austin, Spokane, WA, USA.

"Excellent Service! I placed my order at mid-day on the Friday and they arrived next morning at 8am! Less than 24 hours! Can it get any better? Warp speed delivery, very cheap prices and excellent quality CDs!"- Ross Robertson, Fife, Scotland, UK.

"I just wanted to let you know that I was thrilled to receive my first order from you on Friday. It arrived on this side of the Atlantic the same week I ordered it- amazing. Furthermore, you had some singles that I've been searching for over a period of many years. CMS is my new favorite record store!" - Jason Alexander, Newark, Delaware, USA.

"My order arrived today. Your prompt service and the quality of the CDs is, as always, top class."- Richard Clancy, London, UK.

"How can you make an excellent service any better?"- Becky Wilson, Dorset, UK.

"Just to say thanks for a great service, I have now ordered five CDs from you and they have all been in mint condition and at a very low price. Thanks again."- Edward Lamport, Winchester, UK.

"Excellent service! The main way I buy all my music and I recommend it to friends on the net regularly. Keep it up. New catalogue works a treat." - Andy Wilkes, Worcester, UK.

"Can I congratulate you on a fantastic service. I can't quite believe how I've gone without it. Many thanks again." - Chris Smethurst, Oxford, UK.

"I'd just like to say thanks for your speedy, efficient service. My order arrived in just two days, and the cds I sold to you were dealt with quickly and I was paid for them in just two days. All in all, great service and I'm glad I ordered from you." - Ian Forrest, Loughborough, UK.

"I have written to inform you that I received the items which I had ordered. Thanking you for your terrific service." - John Azzoporoli, Gibraltar.

"Thanks so much for the CD that has just arrived. I had looked everywhere for it. You have an excellent service and I will pass your site along to others." - Tom Filbin, Walpole, Massachusetts, USA.

"I would just like to add that the service you provide is second to none. I wish I had found out about CMS before as I could have saved myself a lot of money. Thanks again." - Simon Alexander, Littlestone, Kent, UK.

"Again, CMS, thanks for everything. Your customer comments page consistently mentions excellent service, and you can add my opinion to that."- Denis Houle, Minneapolis, USA.

"After having searched on the internet for 4 days for this CD (and countless months at record stores in Dallas/Fort Worth) I have found it at CMS Music. I have every confidence in your professional attitude and your extensive catalogue. I will be letting all my friends know where they can get music thought to be unrecoverable. Also, I will be back to order many more times."- Alvin Slade, Forest Hill, Texas, USA.

"Congratulations again. I received the cds today. Certainly you have one of the best services to sell cds on the web. You`re going to here from me again soon."- Jose Luiz Junior, Rio De Janeiro, Brazil.

"Just a note to let you know the CDs arrived great and fast!!. I can't thank you enough, not only for the great selection of European releases which are hard to find this side of the Atlantic, but for your superb service and diligence."- Julio Rodriguez, Caracus, Venezuela.

"Thanks a million CMS Music, I really appreaciate your help obtaining this item (Enigma - MCMXCaD - Hologram Version). Your company is truly the best at finding the hard to find items."- Martin Woolley, Indiana, USA.

"Excellent website. Efficient service. I'll definately be using you as often as I can from now on. Your used CD section is brilliant, I've found sounds there I haven't been able to source anywhere else. Keep up the good work!"- Steve Conway, Washington, Tyne & Wear, England.

"I received my CD at the beginning of the week, and one thing that I have to say, is WOW! It's fantastic to have this title finally after many years of searching and your service is superb!"- Petrice Lee, Auckland, New Zealand.

"I received my order in the mail a few days ago. Everything was in great condition and I was extrememly impressed with the speed with which my order arrived. I look forward to ordering from your company again very soon and will let my friends know about the quality of your company."- Scott Miller, Ohio, USA.

"The parcel arrived this morning - thanks! It's been a pleasure dealing with such a fast and efficient mail order firm. Congratulations!" - Darren Gray, Norwich, UK.

"Thank you, CMS for the great service in getting my CD to me within two days of receiving my order, I'm very satisfied and will be ordering from you in the future, thanks a lot."- Dave Maclachlan, Carlisle, UK.

"My order has arrived, and I would like to thank you for the speed with which it was handled. I was both suprised and overjoyed to receive it so promptly. Keep up the good work, I will be ordering again!"- Sarah Stokes, Victoria, Australia

"I just wanted to tell you, that I received the CD last week and it's great. I also wanted to congratulate you guys for the excellent service and response to my inquiry."- Debbie Osorio, Mexico City, Mexico.

"I'm just writing to congratulate you on your service. I order from you most months, and while other music suppliers seem to take an age to send the goods, your service is always prompt and complete! I particularly value the way you confirm by email the order has been sent which is reassuring, so please don't change!"- Matt Shillaber, Tewkesbury, Gloucester, UK.

"I received the CD yesterday. Congratulations, I`ve never received an order in such little time. I`m sure I`m gonna order more cds with you soon. Thank you very much."-Jose Luiz Junior, Rio De Janeiro, Brazil.

"Received the disc yesterday afternoon. Played it last night. Loved it. Expect another order in approx. 7 days. Your service as well as your selection is terrific! - You operate a first rate business" - Bob Zsadanyi, Ontario, Canada.

"What a service! - apart from being kept well informed about my order by e-mail you managed to deliver all items in under 22 hours and in super condition."- Alan Thomson, Helston, Cornwall, UK

"I have recently browsed through your website and I also remember our email exchange last year, which left me with the impression that you run your business with passion as opposed to many operators" Ladia Hanousek, President CDI Publishing Corp, Milwaukie, Oregon, USA

"I have ordered twice from your catalogue so far and it has been the most efficient of a vast number which I have used." - Mathew Nunns, Huddersfield, England

"Thank you very much for your help and efficiency!!" - John Courtney, Bettendorf, Iowa, USA

"Superb - both myself and two teenage daughters were totally amazed by the variety on offer, many now being difficult to obtain. Indeed, one of the CD singles just ordered I have been searching for over two years to find and had just about given up. Down loading the catalog worked really well and gave us more time to make our choice. Thanks again and keep it up!"- Alan Thomson, Helston, Cornwall, UK

"It's hard to think of any improvement that could be made. Keep up the excellent service." - Doug Flowerday, Thurso, Scotland

"I just can't seem to stop coming back for more music. Thanks for the great service and tunes!"- Leslie Nakagawa, Fresno, California, USA

"Please make your offers for the CDs on this list. I am sending this to you since you have previously given me the best offers and paid in cash" - Moshe Benarroch, Jerusalem, Israel.

"Thank you as well for the excellent service. I want to point out the amazing quickness of dispatching the goods. Keep on that way. I think what customers are looking forward the most is a fast service. The sooner they receive the items they've ordered, the better. I'm extremely satisfied and thoroughly delighted that I've placed my order this past Friday and already on Tuesday I had the CDs in my house. That leaves an extraordinary impression on a customer. Hope you maintain these standards of rapturous rapidity." Rui Turtado, Lisbon, Portugal

"I got my order today, and appreciate all of your services. I will email you when I select the next batch, sure to be more diverse. Thanks again! - Tom Gordon, McLean, Virginia, USA

"There is no improvement necesary. I will be using your service again. Keep up the good work cms!" - R.J. Nunns, Huddersfield, England

"You have a great selection of product, which is something you can't say for so many internet shops." - Michael, Denmark

"I have found so many CD singles at your on line store that I have surfed the internet to find. I even went to those so-called places that have the hard to find stuff and I still couldn't find what I was looking for. But I found it here. I can't wait to place an order!" - Ross Bloodsworth, Potosi, Wisconsin, USA

"Thank you so much for getting those two CDs for me. That is great news. I finally found folks who know what they are doing. It seems that all I can say now is thank you." - Bill Sperry, San Lorenzo, California, USA.

"Thank you so much for your honesty and trust in sending me the three CDs thus far ordered, the British pressings are far better than the Canadian or US. Expect future orders from me." - Bob Zsadanyi, Ontario, Canada.

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